Return and Refund

REPLACEMENT PROCESS

In case you changed your mind to return the products and get a full refund after receipt of your ordered product, please inform us through an e-mail to complain@healthmate.com.bd or call us at 02 966 5335 (9 am-5 pm) with your order reference within 48 hours of receipt of the product. Please note that to avail of a full refund, you have to send the product to the “HealthMate.com.bd” office in absolutely intact condition at your own cost. The Complaint Cell will inspect whether the product is in intact condition. If the product found intact, the refund will be processed.

HealthMate.com.bd Complaint Cell

15/B Mirpur Road (Opp. of Dhaka Collage), Dhaka-1205.
Phone: +8802 966 5335
Mobile: +88 01999 013 101
E-mail: complain@healthmate.com.bd
web: https://healthmate.com.bd/

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